1.0
Details
Go somewhere else to create and print your resume...there are plenty of wonderful free services. This is NOT one of them. You think that you are paying $2.00 to create and print your resume, however, BEWARE!!!! Your card will be charged $25/month for a "resume club",...
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1 comment
LiveCareerUS
#1475081

-Hello, Kelley MCauley!Thank you for the feedback! Again we deeply apologize for any confusion this may have caused.

However, as we mentioned previously on your third feedback we want to clarify some information regarding our products and services.Our free account gives you the chance to try out our resume builder before deciding to purchase. The ability to print, e-mail or download your resume and cover letters are features included in our paid subscription, these are NOT listed as features included with a free account. You can download a plain text version of your resume for free.For the benefit of our users, we provide the option of a 14-day trial for a small fee. When you select our 14-day trial enrollment, you are automatically enrolled in our monthly subscription service, which we let you know at this stage that you may cancel at any time.When we request your credit card information, we clearly explain that unless you cancel, you automatically authorize us to charge your account every four weeks at the current rate of the subscription.

The auto-renewal information is listed on multiple areas such as the sales page, payment page, processing the purchase and after the purchase on the confirmation pages.

We also send a payment confirmation e-mail immediately after you complete your enrollment process stating the date and amount of the auto-renewal. (Automatic emails can get redirected to your spam/junk folder, so be sure to check these folders if you cannot find this email.)Please contact us if you have any further questions or concerns.-Best regards,MyPerfectResume

Review
#1246912 Review #1246912 is a subjective opinion of poster.
Service
My Perfect Resume Resume Writing Free Trial
Reason of review
Not as described/ advertised
Loss
$250
Preferred solution
Full refund
1.0
Details
I tried My Perfect Resume once and they continued to charge me a monthly fee of $35.00 even when I never used it after that! I called them when I noticed the charges and they told me that I never cancelled the 14 day free trial. This company is a scam. They then told...
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1 comment
LiveCareerUS
#1403491

Dear Customer,

We are very sorry that you had this experience with our service. Please send us a direct message to able to resolve this matter in a secure way. You can send us an email to customerservice@myperfectresume.com or call us at 1-855-213-0348, also you can click live help to chat with us online.

Best Regards,

MyPerfectResume

Review
#1146194 Review #1146194 is a subjective opinion of poster.
Service
My Perfect Resume Resume Writing Free Trial
Cons
  • Unauthorized withdrawals from my bank account
Reason of review
Poor customer service
Loss
$350
Preferred solution
Full refund
You will build the resume and feel so accomplished until you try to download it, then the payment request, then you decide to pay, and the payment button does not work.It goes like this: They are getting your information and you will not be able to access it, whether...
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2 comments
Anonymous
#1370155

Paid $2.95 today, completely bogus, my resume looks like a letter from a serial killer. I spent hours on this preparing for a job application.

Just called my credit card company. They will block all charges!

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Review
#1064407 Review #1064407 is a subjective opinion of poster.
Service
My Perfect Resume Resume Writing Free Trial
Pros
  • Format
Cons
  • Fraudulent use of credit card and my information
Reason of review
Poor customer service
Tags
  • Resume

Contact My Perfect Resume Customer Service

Website:
www.myperfectresume.com
Phone:
(855) 213-0348
All My Perfect Resume Contacts

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