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This site advertises by saying "create your perfect resume for free!" .. so you spend half an hour creating a pretty good resume, and then when you try and save it they make you pay for it, so it is actually not free.

It gets better though. It said sign up for a one month trial for only $3.00, so I figured $3.00 wasn't a big deal and I had already invested so much time making the resume I may as well pay three dollars to download it. So i put my credit card info in and got my resume and was happy with it. Then a month later they charged $50.00 to my credit card for a "membership" that I had signed up for.

I tried to dispute the charges, however the dispute team is "offline" meaning you can't speak with them directly. Instead, a customer service agent who claimed his department had no authority to handle the situation created a "ticket" to the dispute team who would get back to me within a few days. I received an email a week later saying that my request for a refund has been denied because the request was put in after the billing date. That was not a satisfactory reason for me and customer service could not elaborate on the matter nor would they create another "ticket".

After this i felt it to annoying to put any more effort into the matter of getting my $50.00 back so I figured I would just put this review on every reviewing website to warn other people and give them a bad rating.

I mean who is really willing to pay $50.00 a month for a resume subscription? Nobody needs a new resume every month, that is just their scam to get money.

Reason of review: Bad quality.

Location: Toronto, Ontario

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They got me too, same way as you. You shouldve called your bank to dispute the charges like i did.

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