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If you try to cancel online you have to do it through the desktop version of their site if you're on mobile (or just do it on a laptop or PC). I cancelled online last night and got a confirmation email right away.

They must have improved their customer service. I'm glad, because I was starting to panic after reading some of the complaints. If you're here freaking out like I was last night, just go to your settings in the desktop version and at the bottom is a cancel button. Click on that.

It's extremely easy - just answer a little survey to complete cancellation and tell them that, yes, you really want to cancel. I'll try to update later if I still get charged, but I don't think it's going to be an issue.

Product or Service Mentioned: My Perfect Resume Subscription.

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Anonymous
#1588514

I can t see any button on the pages ????

Anonymous
#1588599
@Anonymous

If you do it on your phone it may not show up. Try on a computer if that’s the case.

Anonymous
#1570399

Thank you for your answer. I was stressed out about not being able to cancel through my phone.

Logged in through a desktop and it worked. The company should still make it very clear that the subscription comes with a recurring charge

Anonymous
#1570665
@Anonymous

I agree. I can’t remember if that was the case for me when I first signed up, but I think I did know about a recurring charge from the company.

I just didn’t know how to cancel until I hunted for the option.

Either way, they need to make all things perfectly clear. Glad my answer helped!

LiveCareerUS
#1374367

Dear Customer,

We are very sorry that you had this experience with our service. Please send us a direct message to able to resolve this matter in a secure way. You can send us an email to customerservice@myperfectresume.com or call us at 1-855-213-0348, also you can click live help to chat with us online.

Best Regards,

MyPerfectResume

Fabienne
#1379864
@LiveCareerUS

I didn't have a bad experience. I posted this to let everyone know that your company isn’t a scam and to let them know how to cancel properly!

Anonymous
#1556205
@Fabienne

I agree.

Anonymous
#1576673
@Fabienne

So may I know until now, after u click the cancel button, is there any charges they charge you? Coz i face the same problem here. I already click the cancel button through my laptop and I hope it works well.

Anonymous
#1576732
@Mimie

I wasn’t charged anything after I cancelled.

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