My Perfect Resume - Monthly charges for service I never used
I tried My Perfect Resume once and they continued to charge me a monthly fee of $35.00 even when I never used it after that! I called them when I noticed the charges and they told me that I never cancelled the 14 day free trial.
This company is a scam. They then told me they would give me a better deal at $5.99 a month. Make sure you read the fine print when you deal with a company like this.
This is very unethical and they should be held accountable for deceiving people. They agreed to credit me only 1 month after they charged me for 12 months of service I never used!
Reason of review: Poor customer service.
Monetary Loss: $350.
Preferred solution: Full refund.
My Perfect Resume Cons: Unauthorized withdrawals from my bank account.
Location: 1 Hallidie Plaza, San Francisco, CA 94102, USA
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Dear Customer,
We are very sorry that you had this experience with our service. Please send us a direct message to able to resolve this matter in a secure way. You can send us an email to customerservice@***.com or call us at 1-85*-***-****, also you can click live help to chat with us online.
Best Regards,
MyPerfectResume