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Do not use this company! They will steal from you! | My Perfect Resume

1.0
Details
Do not use this service! They are absolute thieves! If you use them once they will continue to take money from your bank account undetected. They stole $900 dollars from my credit card until I discovered it was happening. Do not use this company! They will steal from you!!
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Review
#1676892 Review #1676892 is a subjective opinion of poster.
Product
My Perfect Resume Account
Cons
  • Steal from you
Reason of review
Not as described/ advertised
Loss
$600
Preferred solution
Full refund
Tags
  • Disgusting Thieves

Criminals | My Perfect Resume

I never signed up with MY PERFECT RESUME....WHY????Because I don't need one....I am retired..... However, this company without my authority debited my Visa account as follows: 3 November 2018 $2.01 3 November 2018 $1.03 18 November 2018 $36.00 16 December 2018 $36.00 13 January 2019 $36.00 10 February 2019 $36.00 10 March 2019 $36.00 7 April 2019 $36.00 5 May 2019 $36.00 2 June 2019 $36.00 TOTAL $291.04 After several complaints made by me they reluctantly credited $108.00 to my Visa Account. THEY STILL OWE ME $183.04 BECAUSE I NEVER USED THEM!!!! These people are disgraceful and exploitative. I have never contracted them for what they sell. I have never signed anything and yet they have accessed my private card details and defrauded me. I want my money back and then I will go away.... please do not use this company....it is dodgy as all *** Maree
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Review
#1606067 Review #1606067 is a subjective opinion of poster.
Product
My Perfect Resume Account
Cons
  • Fraud
Reason of review
Poor customer service
Loss
$183
Preferred solution
Full refund
Tags
  • Scam
1.8
Details

Update by user Aug 04, 2019

I reported the charge to my bank, Wells Fargo, they investigated, and my payment was refunded within 15 minutes by Wells Fargo, as stated in my original post.

Original review posted by user Jul 05, 2019

I signed up for My Perfect Resume (MPR) to help my 16-year-old son put together a resume for a summer job. I...
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Resolved
Review
#1578031 Review #1578031 is a subjective opinion of poster.
Product
My Perfect Resume Account
Pros
  • Templates for creating resume
  • Resume template
Cons
  • Scam advertised free it is not free
  • Deceptive billing practices
Reason of review
Pricing issue
Loss
$25
Preferred solution
Full refund
Tags
  • dishonest
  • fraudulent ad

Scammers | My Perfect Resume in Lagrange, Georgia

I paid to do one resume and one cover letter then they signed me up for so scam subscription and I am having to do a charge cack.DO NOT USE THESE SCAMMERS.
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Review
#1519155 Review #1519155 is a subjective opinion of poster.
Product
My Perfect Resume Account

Pathetic | My Perfect Resume in Mumbai, Maharashtra

1.0
Details
They charged me without intimation Pathetic service
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Review
#1436747 Review #1436747 is a subjective opinion of poster.
Product
My Perfect Resume Account

Run away, don't even register | My Perfect Resume in Istanbul, Istanbul

1.0
Details
Their unsubscribe function doesn't work. You can't delete your account. Even though you update your email, they keep spamming you with the first one. Don't give your email or your name to them. Don't enter any personal data. Because they don't delete your info when you update or erase it too. They emailed me 8 times in 4 days. Just run away.
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Review
#1428017 Review #1428017 is a subjective opinion of poster.
Product
My Perfect Resume Account
Reason of review
Return, Exchange or Cancellation Policy
1.0
Details
Why you guys take money off of my account every 4 week. I want back my money please
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1 comment
Anonymous
#1513579

Hey Customer!We understand you have some doubts about our subscription, allow us to clarify them for you. The way our billing works is that after the initial 14 premium trial purchase, if the account is not canceled before the 15th day, the subscription will roll into a monthly auto-renewing subscription billed every 28 days.

As for our charges, they are standard and apply to all of our customers in the same way.We hope this information was helpful. If you still have questions or concerns, feel free contact us to let us know.Best Regards,MyPerfectResume

Review
#1292946 Review #1292946 is a subjective opinion of poster.
Product
My Perfect Resume Account
Consider yourself warned. Stay away. - My Perfect Resume
Consider yourself warned. Stay away. - My Perfect Resume
Consider yourself warned. Stay away. - My Perfect Resume
Consider yourself warned. Stay away. - My Perfect Resume
Consider yourself warned. Stay away. - My Perfect Resume
Consider yourself warned. Stay away. - My Perfect Resume
Consider yourself warned. Stay away. - My Perfect Resume
Consider yourself warned. Stay away. - My Perfect Resume
Consider yourself warned. Stay away. - My Perfect Resume
HORRIBLE. I canceled my account the same day BECAUSE I did read the fine print about the auto renewal. They don't send you an email confirmation of the cancelation. And who thinks to take a picture of their computer screen as proof? This company has billed me for...
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2 comments
LiveCareerUS
#1487535

-Hello Jessica!Thank you for the feedback!We apologize for any inconvenience or confusion this may have caused. Under no circumstance do we like to hear that you experienced this with our company!.

However, we would like to take this opportunity to clarify some information regarding our products and services.When signing up for our product you agree to our 'Terms and Conditions' as well as our 'Privacy Terms'. Once you select our 14-day trial enrollment, you are automatically enrolled in our monthly subscription service, which we let you know at this stage that you may cancel at any time.Our free account gives you the chance to try out our resume builder before deciding to purchase. You can download a plain text version of your resume for free.For the benefit of our users, we provide the option of a 14-day trial for a small fee. The ability to print, e-mail or download your resume and cover letters are features included in our paid subscription, these are NOT listed as features included with a free account.Also when we request your credit card information, we clearly explain that unless you cancel or request a cancellation you automatically authorize us to charge your account every four weeks at the current rate of the subscription.

The auto-renewal information is listed on multiple areas such as the sales page, payment page, processing the purchase and after the purchase on the confirmation pages. We also send a payment confirmation e-mail immediately after you complete your enrollment process stating the date and amount of the auto-renewal. (Automatic emails can get redirected to your spam/junk folder, so be sure to check these folders if you cannot find this email.)We appreciate you taking the time to write this review.

Your feedback help us provide an even better experience for our customers. Please contact us if you have any further questions or concerns about our services at:MyPerfectResumeWebsite: https://www.myperfectresume.com/contact-usUnited States855.213.0348Monday – Friday8:00 AM to 8:00 PM (CST)Saturday8:00 AM to 5:00 PM (CST)Sunday10:00 AM to 6:00 PM (CST)-Best regards,MyPerfectResume

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Review
#1263040 Review #1263040 is a subjective opinion of poster.
Product
My Perfect Resume Account
Reason of review
Problems with payment
Preferred solution
Full refund
1.0
Details
they keep deducting money from my account months after I cancel my subscription. they are advanced scam collecting card info to steal
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1 comment
LiveCareerUS
#1462670

Dear Customer,We are very sorry that you had this experience with our service. Please send us a direct message to able to resolve this matter in a secure way. You can send us an email to customerservice@myperfectresume.com or call us at 1-855-213-0348, also you can click live help to chat with us online.Best Regards,MyPerfectResume

Review
#1208173 Review #1208173 is a subjective opinion of poster.
Product
My Perfect Resume Account
Reason of review
Problems with payment

Contact My Perfect Resume Customer Service

Website:
www.myperfectresume.com
Phone:
(855) 213-0348
All My Perfect Resume Contacts

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My Perfect Resume reviews
1.0
Details
My sister is currently on the phone to them for the second time trying to get her money back because they opened an account using her details after she closed her account with them. Super scammy company. Should be arrested or something.
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2 comments
LiveCareerUS
#1432747

Dear Customer,

We are very sorry that you had this experience with our service. Please send us a direct message to able to resolve this matter in a secure way. You can send us an email to customerservice@myperfectresume.com or call us at 1-855-213-0348, also you can click live help to chat with us online.

Best Regards,

MyPerfectResume

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Review
#1184468 Review #1184468 is a subjective opinion of poster.
Product
My Perfect Resume Account
Reason of review
Return, Exchange or Cancellation Policy