I signed up for a resume builder to use because it was only $2.95 and seemed worthwhile. I did not read anything about signing up for a monthly program. Why would anyone need a monthly program for 1 resume? After reviewing my bank acount I discovered that the company...
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103 comments
Anonymous
#1671728

Same happened to me

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Review
#475090 Review #475090 is a subjective opinion of poster.
Product
My Perfect Resume Account
Loss
$175
I haven't received any conformation that My Perfect Resume has canceled my subscription or not? every time that I have contacted them I have not received anything regarding my cancellation from them? On there website it states if you do not want to be billed the $10.00...
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64 comments
Anonymous
#1788086

I wish to cancel all payments on my resume

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Review
#625062 Review #625062 is a subjective opinion of poster.
Cons
  • Hidden fees and charges
Reason of review
Problems with payment
4.8
Details
I Had No Problem Canceling  - My Perfect Resume review
If you try to cancel online you have to do it through the desktop version of their site if you're on mobile (or just do it on a laptop or PC). I cancelled online last night and got a confirmation email right away. They must have improved their customer service. I'm...
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9 comments
Anonymous
#1588514

I can t see any button on the pages ????

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Review
#1106316 Review #1106316 is a subjective opinion of poster.
Product
My Perfect Resume Subscription

They charge my card i cancel | My Perfect Resume review from The Bronx, New York

4.3
Details
Greetings, I contacted customer service in reference to $24.95 charge after I cancelled my subscription. Albert my customer service agent assisted me to receive my refund but recommended the $4.95 monthly subscription in which I accepted!! Thanks, Albert!
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Review
#1745776 Review #1745776 is a subjective opinion of poster.
1.8
Details

Update by user Aug 04, 2019

I reported the charge to my bank, Wells Fargo, they investigated, and my payment was refunded within 15 minutes by Wells Fargo, as stated in my original post.

Original review posted by user Jul 05, 2019

I signed up for My Perfect Resume (MPR) to help my 16-year-old son put together a resume for a summer job. I...
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Resolved
Review
#1578031 Review #1578031 is a subjective opinion of poster.
Product
My Perfect Resume Account
Pros
  • Templates for creating resume
  • Resume template
Cons
  • Scam advertised free it is not free
  • Deceptive billing practices
Reason of review
Pricing issue
Loss
$25
Preferred solution
Full refund
Tags
  • dishonest
  • fraudulent ad

Do NOT use this service~!!!! | My Perfect Resume review

1.0
Details
I tried the "free" service and went to cancel it tonight and was charged a $37.00 convenience fee!!!! When they say you can cancel at any time they should also tell you that you will have to pay a hefty amount to get out!! Very dishonest!! False advertising!!!! DO NOT USE THIS SERVICE!!!! I'm pretty sure there are some honest companies out there. I would search for some place that is legitimate!!!!!!
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Review
#1755749 Review #1755749 is a subjective opinion of poster.
Pros
  • Frustration
Cons
  • Hidden fees and charges
  • Dishonesty
  • False advertising
Reason of review
Price issue...free means a $37.00 fee to cancel.
Preferred solution
Full refund
Tags
  • Resume

Thieves!! | My Perfect Resume review

1.0
Details
Yep! They did it to me as well. Only I didn't realize it was happening for 3 years! Over $900 stolen. This is a criminal organization preying on unsuspecting people just hoping to get a job. Ironically these are the people who are the least likely to afford being ripped off. Do not use this company! They are thieves!!
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Review
#1678549 Review #1678549 is a subjective opinion of poster.
Product
My Perfect Resume Subscription
Cons
  • Are thieves
Reason of review
Return, Exchange or Cancellation Policy
Loss
$900
Preferred solution
Full refund
Tags
  • Thieves
  • Criminals
Consider yourself warned. Stay away. - My Perfect Resume review
Consider yourself warned. Stay away. - My Perfect Resume review
Consider yourself warned. Stay away. - My Perfect Resume review
Consider yourself warned. Stay away. - My Perfect Resume review
Consider yourself warned. Stay away. - My Perfect Resume review
Consider yourself warned. Stay away. - My Perfect Resume review
Consider yourself warned. Stay away. - My Perfect Resume review
Consider yourself warned. Stay away. - My Perfect Resume review
Consider yourself warned. Stay away. - My Perfect Resume review
HORRIBLE. I canceled my account the same day BECAUSE I did read the fine print about the auto renewal. They don't send you an email confirmation of the cancelation. And who thinks to take a picture of their computer screen as proof? This company has billed me for...
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2 comments
LiveCareerUS
#1487535

-Hello Jessica!Thank you for the feedback!We apologize for any inconvenience or confusion this may have caused. Under no circumstance do we like to hear that you experienced this with our company!.

However, we would like to take this opportunity to clarify some information regarding our products and services.When signing up for our product you agree to our 'Terms and Conditions' as well as our 'Privacy Terms'. Once you select our 14-day trial enrollment, you are automatically enrolled in our monthly subscription service, which we let you know at this stage that you may cancel at any time.Our free account gives you the chance to try out our resume builder before deciding to purchase. You can download a plain text version of your resume for free.For the benefit of our users, we provide the option of a 14-day trial for a small fee. The ability to print, e-mail or download your resume and cover letters are features included in our paid subscription, these are NOT listed as features included with a free account.Also when we request your credit card information, we clearly explain that unless you cancel or request a cancellation you automatically authorize us to charge your account every four weeks at the current rate of the subscription.

The auto-renewal information is listed on multiple areas such as the sales page, payment page, processing the purchase and after the purchase on the confirmation pages. We also send a payment confirmation e-mail immediately after you complete your enrollment process stating the date and amount of the auto-renewal. (Automatic emails can get redirected to your spam/junk folder, so be sure to check these folders if you cannot find this email.)We appreciate you taking the time to write this review.

Your feedback help us provide an even better experience for our customers. Please contact us if you have any further questions or concerns about our services at:MyPerfectResumeWebsite: https://www.myperfectresume.com/contact-usUnited States855.213.0348Monday – Friday8:00 AM to 8:00 PM (CST)Saturday8:00 AM to 5:00 PM (CST)Sunday10:00 AM to 6:00 PM (CST)-Best regards,MyPerfectResume

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Review
#1263040 Review #1263040 is a subjective opinion of poster.
Product
My Perfect Resume Account
Reason of review
Problems with payment
Preferred solution
Full refund

Do not use this company! They will steal from you! | My Perfect Resume review

1.0
Details
Do not use this service! They are absolute thieves! If you use them once they will continue to take money from your bank account undetected. They stole $900 dollars from my credit card until I discovered it was happening. Do not use this company! They will steal from you!!
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Review
#1676892 Review #1676892 is a subjective opinion of poster.
Product
My Perfect Resume Account
Cons
  • Steal from you
Reason of review
Not as described/ advertised
Loss
$600
Preferred solution
Full refund
Tags
  • Disgusting Thieves

Contact My Perfect Resume Customer Service

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Phone:
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My Perfect Resume Questions

Sally #1035 cancelled my subscription in a thorough and timely manner and reviewed the advantages of a continued subscription. I appreciated her professionalism. | My Perfect Resume review

4.2
Details
My subscription was successfully cancelled.
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Review
#1650876 Review #1650876 is a subjective opinion of poster.
Product
My Perfect Resume Subscription
Pros
  • Some of the resume templettes and the helpful tips
Reason of review
Good customer service