My Perfect Resume - SCAM
I have attempted to cancel this service for three months now. Yet another 35.80 was deducted from my bank account.
It appears that they suck you in for the "free" special, and refuse to let go and jack up the rates to 35.80 a month for nothing more than a word processing program in which Word does a better job. They have refused to refund my money. Do not use this company they will just rip you off. I have found on the internet that there are many others in the same situation and same results that I am having to deal with.
Perhaps if I had done further research I could have saved over 250.00 dollars. Buyer beware
Reason of review: Problems with payment.
Monetary Loss: $250.
Preferred solution: Full refund.
My Perfect Resume Cons: Unauthorized billing.
Location: Boise, Idaho
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Comments
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Yes, I also lost from my account $35.80 every months and I don' t know how to protect for its. And how to get back my money or refund.
Because we are general worker not a pro.
and we make $8.50 per hours. I don't know what people not be kind.
Greetings Anonymous,
We are very sorry that you have had this experience with our service. Our free account gives you the opportunity to try out our resume builder before deciding to purchase.
The ability to print, email, or download your resume and cover letters are features included in our paid subscription and not listed as a feature of the free account. You can download a plain text version of your resume for free.
We also explain that the subscription is auto-renewing. We state this on every page in the purchase process and we send a payment confirmation email stating the date and amount of the auto- renewal. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings.
We are very committed in providing great customer service and again are very sorry that you had this experience.
We take all feedback very seriously. It will be forwarded to our Marketing team. Please contact us directly at customerservice@***.com if you need any further assistance on your account.
Also, you can contact us at our toll-free number 855-213-****. Looking forward to helping you achieve a timely and secure resolution.
Calling and spending more money on you people. It is really not fair that most people should be having such experiences.
Ripping off of the poor people. I am also a victim and I must say I am deeply disappointed. Improve on your services and be clear with the way you do things.
I would never advise anyone to use your services because clearly you are scams. From Zambia