Not resolved
1.0
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Staff
Turnaround Time
Value for money
Website
2 comments

The auto billing caused my account to go negative. Nor was it stated anywhere that I was getting signed up for this.

I did the one time payment, downloaded my resume and was done with the site. Why a month and a half later they billed me 25.00 is beyond me. Tried calling the merchant and I don't think it is a real number, it rang with very long pauses between each and just kept ringing. I had to call my bank, mark it as fraud and cancel my debit card.

Find somewhere else to create your resume, or get a Microsoft word document template and use that instead.

On a side note, the doc they provided for download was jumbled up garbage. Don't make the same mistake.

Product or Service Mentioned: My Perfect Resume Subscription.

Reason of review: Poor customer service.

Monetary Loss: $25.

Preferred solution: Full refund.

I didn't like: Being signed up for auto billing, Bait and switch.

Company wrote 0 public responses to the review from Oct 21, 2016.
Do You Have Something To Say ?
Write a review

Comments

PissedConsumer.com is temporarily operating in read-only mode and users cannot make any changes to the information, publish comments or reviews. Please come back in a couple of minutes.

LiveCareerUS
Barranquitas, Barranquitas, Puerto Rico #1231900

Dear Anonymous,

We are very sorry that you had this experience with our service. Please send us a direct message to able to resolve this matter in a secure way.

You can send us an email to customerservice@myperfectresume.com or call us at 1-855-213-0348, also you can click live help to chat with us online.

Best Regards,

MyPerfectResume

Anonymous
Aylmer, Ontario, Canada #1231747

I had that happen to me twice. Once on Sept 11 2016 $53 and again Oct 12 2016 for $53.95.

I called my card company and they deactivated my card and will send me a new one with a dispute form.

Good luck to you too. I hope I get my money back as well.

You May Also Like