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1.0

Go somewhere else to create and print your resume...there are plenty of wonderful free services. This is NOT one of them.

You think that you are paying $2.00 to create and print your resume, however, BEWARE!!!! Your card will be charged $25/month for a "resume club", which they will then inform you is justified, because the fine print was right there in front of you.

I did call to try to get a refund, as I would NEVER sign up for and waste my money on such a ridiculous "club", but to no avail. A card that I rarely used, it turns out, was charged for 10 months!!!

They refunded me for one month only. I will be reporting them to the BBB today.

Reason of review: Not as described/ advertised.

Monetary Loss: $250.

Preferred solution: Full refund.

Location: 1 Hallidie Plaza, San Francisco, CA 94102, USA

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LiveCareerUS

-Hello, Kelley MCauley!Thank you for the feedback! Again we deeply apologize for any confusion this may have caused.

However, as we mentioned previously on your third feedback we want to clarify some information regarding our products and services.Our free account gives you the chance to try out our resume builder before deciding to purchase. The ability to print, e-mail or download your resume and cover letters are features included in our paid subscription, these are NOT listed as features included with a free account. You can download a plain text version of your resume for free.For the benefit of our users, we provide the option of a 14-day trial for a small fee. When you select our 14-day trial enrollment, you are automatically enrolled in our monthly subscription service, which we let you know at this stage that you may cancel at any time.When we request your credit card information, we clearly explain that unless you cancel, you automatically authorize us to charge your account every four weeks at the current rate of the subscription.

The auto-renewal information is listed on multiple areas such as the sales page, payment page, processing the purchase and after the purchase on the confirmation pages.

We also send a payment confirmation e-mail immediately after you complete your enrollment process stating the date and amount of the auto-renewal. (Automatic emails can get redirected to your spam/junk folder, so be sure to check these folders if you cannot find this email.)Please contact us if you have any further questions or concerns.-Best regards,MyPerfectResume

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